2019 Food and Wine in the South of France – Client Satisfaction Survey


At Go Get Lost...Worldwide Adventures, we're very proud of the high-percentage of clients who return to travel with us again in the future. One of the ways we continue to improve our tours is through feedback from clients like yourself. So we want to thank you in advance for your honest feedback. Please take a moment to answer the following questions related to your recent tour of the South of France.

 

Accommodations

 

At Go Get Lost, we feel accommodations are one of the most important aspects of a successful tour. We strive to find unique accommodations that represent the destination well, are clean and comfortable, and are ideally located.

Bordeaux - Aparthotel Adagio Gambetta

How would you rate the hotel's overall quality including cleanliness, comfort, and level of service?

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How would you rate the breakfast each morning?

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Rocamadour - Hotel du Chateau Rocamadour

How would you rate the hotel's overall quality including cleanliness, comfort, and level of service?

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How would you rate the breakfast each morning?

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Mercues - Château de Mercuès

How would you rate the hotel's overall quality including cleanliness, comfort, and level of service?

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How would you rate the breakfast each morning?

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Carcassonne - Hotel Le Donjon

How would you rate the hotel's overall quality including cleanliness, comfort, and level of service?

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How would you rate the breakfast each morning?

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Collioure - Hotel La Casa Païral

How would you rate the hotel's overall quality including cleanliness, comfort, and level of service?

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How would you rate the breakfast each morning?

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Itinerary Design and Activities

 

Our goal is to offer "off the beaten path" tours with an itinerary and activities that are as unique and enjoyable as the destinations we visit. Our itinerary should highlight the region, in a way that limits the time you spend in a bus. It should create lasting memories and inspire you to travel again!

How would you rate the overall itinerary design?

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How would you rate the Tour and tasting at the Wine merchant’s museum on Day 1

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How would you rate the Tour and tasting at Chateau Balac (with the nice older woman who was the daughter-in-law of the founder. We had the tasting in the old kitchen of the estate. Very cozy)

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How would you rate the Tour and tasting at Prieure-Lechine?(This was the large modern winery with the tasting in the retail portion…one long glass table, very tall chairs. Lots of shopping was done here.)

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How would you rate the Village of St. Emilion? (This is the village filled with wine stores, some steep streets. We did a short walk when we left, around a vineyard.)

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How would you rate the Tour and tasting at Chateau Beauregard, in the Pomerol region? This was the chateau we entered through a courtyard. The young man gave us a nice tour (locking the doors behind us as he was the only person there.) They had a nice veranda in back and a beautiful lawn adjacent to the vines, where we strolled before going into the winery. The tasting was at a giant wooden table where we stood.

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How would you rate the Village of Rocamadour? This is where we walked from the hotel down a zigzag path (with stations of the cross) into the village, then through the village, meeting our bus at the far end.

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How would you rate the Pech Merle cave tour?

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How would you rate the Walk after our picnic lunch, along the Lot river and up into Saint-Cirq-Lapopie?

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How would you rate the Village of Saint-Cirq-Lapopie? This is where the two groups (hikers and bus riders) eventually met up. Some shopping was accomplished here, as well as some relaxing at a sidewalk café in the town square.

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How would you rate the Wine tasting at the shop next to the spectacular Valentre bridge in Cahors?

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How would you rate the Visit to village of Cordes-sur-Ciel?(This is where we took the cute tourist train up to the top of the village, then wandered back down through the winding streets.)

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How would you rate the Tasting and tour of Mas de Combes estate? (This is the 14th generation family winery outside of Cordes. The husband was busy with the harvest, so his wife and her sister did the tasting outside in the yard. Then a walk to the winery and a short tour.)

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How would you rate the Medieval fortified walled town of Carcassonne, where we stayed the night?

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How would you rate the Tour, tasting and visit to Fontfroide Abbey?

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How would you rate the Village of Collioure, right on the ocean and home for the last 2 nights?

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How would you rate the Walk from Collioure to Banyuls?

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How would you rate the Wine tasting and tour at coop in Collioure?

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How would you rate the Transfer to Barcelona airport?

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Dining

 

How would you rate your dining experience for Lunch at a local brasserie on Day 1 (after our tour of the wine merchant’s museum)?

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How would you rate the Arrival Cooking Class?

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How would you rate your dining experience for Lunch buffet on Day 2 at Relais de Margaux, the Golf and Spa resort? We ate at one large table.

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How would you rate your dining experience for Lunch at Chateau La Dominique, outside of the town of St. Emilion? This was the modern red building with the outdoor patio filled with red glass rocks. We ate inside here, at two tables…very busy with other diners, nice views through the windows or from out on the terrace.

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How would you rate your dining experience for Dinner at the restaurant near the hotel in Rocamadour? We sat at several tables here.

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How would you rate the Picnic lunch at the park, after the visit to Pech Merle cave?

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How would you rate your dining experience for Dinner at Chateau Mercues? This was the very nice wine-pairing dinner we enjoyed at the castle where we stayed overnight, outside of Cahors.

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How would you rate your dining experience for Lunch at Fontfroide Abbey?

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How would you rate your dining experience for the Farewell dinner at La Plage aux Mouettes restaurant in Collioure, right by the sea?

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Trip Leaders

 

Trip Leaders are probably THE most important aspect of a successful tour. They should demonstrate professionalism, knowledge, organization, and friendliness in a way that makes you feel like you're in great hands.

Jeff Fafoglia

How would you rate Jeff's overall experience and professionalism?

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How would you rate Jeff's overall knowledge of the area?

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How would you rate your interactions with Jeff?

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Local Guides

 

Local guides help us learn and understand the history and culture of the destinations we visit. They should bring professionalism, demonstrate knowledge, speak clearly, and leave you more knowledgeable about the area you are visiting.

Brian Teuwen

How would you rate Brian's overall experience, professionalism, and knowledge of the area?

PoorFairGoodVery GoodExcellent

Would you recommend Brian as a tour guide in the future?

NoYes

 

Overall Experience

 

Ultimately, our goal to is to provide an experience that exceeds the expectations of our clients. We want you to return from your trip, excited to tell your friends and family what a wonderful experience you had. We want you to confidently recommend Go Get Lost...Worldwide Adventures to anyone wanting to visit one of our destinations and we also want you to excitedly think about your next experience traveling with us.

How would you rate your overall experience on this trip?

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How would you rate your overall experience with Go Get Lost...Worldwide Adventures?

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Would you recommend Go Get Lost...Worldwide Adventures to a friend or family member?

NoYes

Would you travel with Go Get Lost...Worldwide Adventures in the future?

NoYes

Thanks for taking the time to provide your feedback, we sincerely appreciate your willingness to help us improve. If you have any additional comments, or would like us to contact you, please provide that information below. We're always looking for great quotes from our clients for our website, we might even use yours...if it's a good one! 🙂

We always like to hear about our clients' bucket list destinations, are there any destinations you're interested in visiting in the next 2-3 years?