2017 VOA Tuscany and the Motor Valley – Satisfaction Survey


At Go Get Lost...Worldwide Adventures, we're very proud of the high-percentage of clients who return to travel with us again in the future. One of the ways we continue to improve our tours is through feedback from clients like yourself. So we want to thank you in advance for your honest feedback. Please take a moment to answer the following questions related to your recent trip to Tuscany and the Motor Valley with the Viper Owners Association.

 

Pre-Tour Communications

 

One important aspect of a successful tour are the interactions that take place before the tour even departs. Please tell us how you feel we did before the tour departed.

Booking/Payment

How would you rate the handling of your booking, payments, or other personal interactions before the tour?

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Pre-Tour Information

How would you rate the information you received prior to departure, including arrival/departure recommendations, packing list, travel tips, contact information, etc?

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Accommodations

 

At Go Get Lost, we feel accommodations are one of the most important aspects of a successful tour. We strive to find unique accommodations that represent the destination well, are clean and comfortable, and are ideally located.

Bologna - Hotel Cappello Rosso

How would you rate the hotel's overall quality including cleanliness, comfort, and level of service?

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How would you rate the breakfast each morning?

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Siena - Hotel Athena

How would you rate the hotel's overall quality including cleanliness, comfort, and level of service?

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How would you rate the breakfast each morning?

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Itinerary Design and Activities

 

Our goal is to offer "off the beaten path" tours with an itinerary and activities that are as unique and enjoyable as the destinations we visit. Our itinerary should highlight the region, in a way that limits the time you spend in a bus. It should create lasting memories and inspire you to travel again!

How would you rate the overall itinerary design?

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How would you rate the Ferrari Museum and Simulator Driving?

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How would you rate the Leonardo Balsamico Producer Tour?

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How would you rate the Lamborghini Factory Tour and Museum?

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How would you rate the Pagani Workshop Tour and Museum?

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How would you rate the Track Experience at Autodromo di Modena?

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How would you rate the Cooking Class at La Nunziadeina?

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How would you rate the Bologna Walking Tour?

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How would you rate the Enzo Ferrari Museum in Modena?

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How would you rate the Siena Palio Talk and Museum?

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How would you rate the Visit to San Gimignano?

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How would you rate the Art Tour at Castello di Ama?

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How would you rate the visit to the Cantina, Cellar Tour, and Castle at Brolio?

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Dining

 

With most tours, your dining experience is a core aspect of the region you're visiting. We want to provide you with high-quality meals that best represent the regional dishes, served in restaurants with great service and equally good atmosphere. We expect our meals to be one of the more memorable aspects of your experience.

 

How would you rate the overall quality of food provided during your tour?

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How would you rate the overall service, cleanliness, and atmosphere of the restaurants that were part of your tour?

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How would you rate your dining experience for the Welcome Dinner at Osteria de Poeti?

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How would you rate your dining experience for Lunch at Leonardi Balsamico?

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How would you rate your dining experience for Lunch at La Lumira in Castelfranco Emilia?

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How would you rate your dining experience for your light Lunch at Autodromo di Modena (track day)?

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How would you rate your dining experience for Dinner at La Nunziadeina (family restaurant with cooking class)?

PoorFairGoodVery GoodExcellent

How would you rate your dining experience for Lunch at Castello di Ama (where we saw the art exhibits)?

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How would you rate your dining experience for Dinner at Ai Vinattieri(First dinner in Siena)?

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How would you rate your dining experience for Lunch at Podere La Marronaia(farmhouse lunch)?

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How would you rate your dining experience for Lunch at Osteria Castello di Brolio ?

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How would you rate your dining experience for our Farewell Dinner at la Speranza?

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Trip Leaders and Guides

 

Trip Leaders and Guides are probably THE most important aspect of a successful tour. They should demonstrate professionalism, knowledge, organization, and friendliness in a way that makes you feel like you're in great hands.

Alessandro De Marco

How would you rate Alessandro’s overall experience and professionalism?

PoorFairGoodVery GoodExcellent

How would you rate Alessandro’s overall knowledge of the area?

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How would you rate your interactions with Alessandro?

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How would you rate Alessandro’s general handling of the trip?

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Overall Experience

 

Ultimately, our goal to is to provide an experience that exceeds the expectations of our clients. We want you to return from your trip, excited to tell your friends and family what a wonderful experience you had. We want you to confidently recommend Go Get Lost...Worldwide Adventures to anyone wanting to visit one of our destinations and we also want you to excitedly think about your next experience traveling with us.

How would you rate your overall experience on this trip?

PoorFairGoodVery GoodExcellent

How would you rate your overall experience with Go Get Lost...Worldwide Adventures?

PoorFairGoodVery GoodExcellent

Would you recommend Go Get Lost...Worldwide Adventures to a friend or family member?

NoYes

Would you travel with Go Get Lost...Worldwide Adventures in the future?

NoYes

Thanks for taking the time to provide your feedback, we sincerely appreciate your willingness to help us improve. If you have any additional comments, or would like us to contact you, please provide that information below. We're always looking for great quotes from our clients for our website, we might even use yours...if it's a good one! 🙂