2017 Italian Lakes and Mountains with Dustin Maher – Survey


At Go Get Lost...Worldwide Adventures, we're very proud of the high-percentage of clients who return to travel with us again in the future. One of the ways we continue to improve our tours is through feedback from clients like yourself. So we want to thank you in advance for your honest feedback. Please take a moment to answer the following questions related to your recent trip to the Italian Lakes and Mountains with Dustin Maher.

 

Pre-Tour Communications

 

One important aspect of a successful tour are the interactions that take place before the tour even departs. Please tell us how you feel we did before the tour departed.

Booking/Payment

How would you rate the handling of your booking, payments, or other personal interactions before the tour?

PoorFairGoodVery GoodExcellent

Pre-Tour Information

How would you rate the information you received prior to departure, including arrival/departure recommendations, packing list, travel tips, contact information, etc?

PoorFairGoodVery GoodExcellent

 

Accommodations

 

At Go Get Lost, we feel accommodations are one of the most important aspects of a successful tour. We strive to find unique accommodations that represent the destination well, are clean and comfortable, and are ideally located.

Riva Del Garda - Hotel Sole

How would you rate the hotel's overall quality including cleanliness, comfort, and level of service?

PoorFairGoodVery GoodExcellent

How would you rate the breakfast each morning?

PoorFairGoodVery GoodExcellent

Castelrotto - Hotel Zum Wolf al Lupo

How would you rate the hotel's overall quality including cleanliness, comfort, and level of service?

PoorFairGoodVery GoodExcellent

How would you rate the breakfast each morning?

PoorFairGoodVery GoodExcellent

San Vigillio - Hotel Al Plan

How would you rate the hotel's overall quality including cleanliness, comfort, and level of service?

PoorFairGoodVery GoodExcellent

How would you rate the breakfast each morning?

PoorFairGoodVery GoodExcellent

 

Itinerary Design, Activities, and Dining

 

Our goal is to offer "off the beaten path" tours with an itinerary and activities that are as unique and enjoyable as the destinations we visit. Our itinerary should highlight the region, in a way that limits the time you spend in a bus. It should create lasting memories and inspire you to travel again! Your dining experience is also important to us. We want to provide you with high-quality meals that best represent the regional dishes, served in restaurants with great service and equally good atmosphere. We expect our meals to be one of the more memorable aspects of your experience.

How would you rate the overall itinerary design?

PoorFairGoodVery GoodExcellent

How would you rate the quality of food provided during your tour?

PoorFairGoodVery GoodExcellent

How would you rate the service, cleanliness, and atmosphere of the restaurants that were part of your tour?

PoorFairGoodVery GoodExcellent

Day 1

How would you rate the arrival dinner at Al Vaticano?

PoorFairGoodVery GoodExcellent

Day 2

How would you rate the Lago Ledro hike?

PoorFairGoodVery GoodExcellent

How would you rate the Picnic at Lago Ledro(swimming spot)?

PoorFairGoodVery GoodExcellent

How would you rate the Cooking Class at Al Forte Alto?

PoorFairGoodVery GoodExcellent

How would you rate the dinner at Al Forte Alto?

PoorFairGoodVery GoodExcellent

Day 3

How would you rate the Monte Baldo hike?

PoorFairGoodVery GoodExcellent

Day 4

How would you rate the Alternate Hike on Day 4 (after we discovered the closed Funicular!)?

PoorFairGoodVery GoodExcellent

How would you rate the lunch at Nambino Rifugio(by the lake)?

PoorFairGoodVery GoodExcellent

Day 5

How would you rate the Alpi di Suisi hike?

PoorFairGoodVery GoodExcellentN/A

How would you rate the lunch at Arnikahut Rifugio (non-Via Ferrata group)?

PoorFairGoodVery GoodExcellentN/A

OR

How would you rate the Via Ferrata hike?

PoorFairGoodVery GoodExcellentN/A

How would you rate the lunch at Roda da Vael Rifugio(Via Ferrata group)?

PoorFairGoodVery GoodExcellentN/A

Day 6

How would you rate the Fanes Col Bechei hike?

PoorFairGoodVery GoodExcellent

How would you rate the lunch at Rifugio Fanes?

PoorFairGoodVery GoodExcellent

How would you rate the 1st dinner at Hotel Al Plan?

PoorFairGoodVery GoodExcellent

Day 7

How would you rate the Plan de Corones hike?

PoorFairGoodVery GoodExcellent

How would you rate the lunch at Kronplatz Rifugio(by the lake)?

PoorFairGoodVery GoodExcellent

How would you rate the Farewell dinner at Hotel Al Plan?

PoorFairGoodVery GoodExcellent

 

Trip Leaders

 

Trip Leaders are probably THE most important aspect of a successful tour. They should demonstrate professionalism, knowledge, organization, and friendliness in a way that makes you feel like you're in great hands.

Jeff Fafoglia

How would you rate Jeff's overall experience and professionalism?

PoorFairGoodVery GoodExcellent

How would you rate Jeff's overall knowledge of the area?

PoorFairGoodVery GoodExcellent

How would you rate your interactions with Jeff?

PoorFairGoodVery GoodExcellent

How would you rate Jeff's general handling of the trip?

PoorFairGoodVery GoodExcellent

Sabine Zanella

How would you rate Sabine's overall experience and professionalism?

PoorFairGoodVery GoodExcellent

How would you rate Sabine's overall knowledge of the area?

PoorFairGoodVery GoodExcellent

How would you rate your interactions with Sabine?

PoorFairGoodVery GoodExcellent

How would you rate Sabine's general handling of the trip?

PoorFairGoodVery GoodExcellent

 

Local Guides

 

We often use local guides to enhance the experience and knowledge you're able to gain from the area or region. The local guides are typically experts in their particular area and should be able to demonstrate professionalism, enhanced knowledge, and friendliness during the limited time they are with us.

Alpi di Suisi Hike - Maurizio

How would you rate Maurizio's overall experience and professionalism?

PoorFairGoodVery GoodExcellentN/A

How would you rate Maurizio's overall knowledge of the area?

PoorFairGoodVery GoodExcellentN/A

How would you rate your interactions with Maurizio?

PoorFairGoodVery GoodExcellentN/A

Via Ferrata Guide - Massimo

How would you rate Massimo's overall experience and professionalism?

PoorFairGoodVery GoodExcellentN/A

How would you rate Massimo's overall knowledge of the area?

PoorFairGoodVery GoodExcellentN/A

How would you rate your interactions with Massimo?

PoorFairGoodVery GoodExcellentN/A

Via Ferrata Guide - Giordano

How would you rate Giordano's overall experience and professionalism?

PoorFairGoodVery GoodExcellentN/A

How would you rate Giordano's overall knowledge of the area?

PoorFairGoodVery GoodExcellentN/A

How would you rate your interactions with Giordano?

PoorFairGoodVery GoodExcellentN/A

Fanes-Col Bechei - Max

How would you rate Max's overall experience and professionalism?

PoorFairGoodVery GoodExcellent

How would you rate Max's overall knowledge of the area?

PoorFairGoodVery GoodExcellent

How would you rate your interactions with Max?

PoorFairGoodVery GoodExcellent

 

Overall Experience

 

Ultimately, our goal to is to provide an experience that exceeds the expectations of our clients. We want you to return from your trip, excited to tell your friends and family what a wonderful experience you had. We want you to confidently recommend Go Get Lost...Worldwide Adventures to anyone wanting to visit one of our destinations and we also want you to excitedly think about your next experience traveling with us.

How would you rate your overall experience on this trip?

PoorFairGoodVery GoodExcellent

How would you rate your overall experience with Go Get Lost...Worldwide Adventures?

PoorFairGoodVery GoodExcellent

Would you recommend Go Get Lost...Worldwide Adventures to a friend or family member?

NoYes

Would you travel with Go Get Lost...Worldwide Adventures in the future?

NoYes

Thanks for taking the time to provide your feedback, we sincerely appreciate your willingness to help us improve. If you have any additional comments, or would like us to contact you, please provide that information below. We're always looking for great quotes from our clients for our website, we might even use yours...if it's a good one! 🙂